Shipping policy
Shipping Policy
Order Processing
At Procap Wholesale, we maintain a large inventory to ensure fast and reliable order fulfillment.
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing times may vary during peak seasons, promotions, or due to unexpected circumstances.
Shipping Methods & Delivery Time
We offer shipping services throughout the United States using trusted carriers such as UPS, USPS, and other approved shipping providers.
Estimated delivery times are provided as a guideline only and are not guaranteed. Delivery delays caused by carriers, weather conditions, or other circumstances beyond our control are not the responsibility of Procap Wholesale.
Shipping Charges
Shipping costs are calculated based on the shipping destination, package size, weight, and selected shipping method.
Free shipping promotions, if offered, are subject to specific terms and conditions.
In-Store Pickup
Customers may choose In-Store Pickup during checkout.
Pickup location:
Procap Wholesale
100 W 17th St
Los Angeles, CA 90015
United States
Most pickup orders are ready within 24 business hours. Customers will receive a notification when their order is ready for pickup.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Additional shipping charges resulting from incorrect addresses, returned packages, or refused deliveries may be the responsibility of the customer.
Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please contact us within 7 business days of the delivery date or expected delivery date.
We will assist you in filing a claim with the shipping carrier. However, Procap Wholesale is not responsible for delays, loss, or damage caused by third-party shipping carriers.
International Shipping
At this time, Procap Wholesale ships within the United States only. International shipping is not currently available unless otherwise arranged and approved.
Order Changes & Cancellations
Orders may be modified or canceled only before they have been processed for shipment.
Once an order has been packed, shipped, or prepared for pickup, changes or cancellations may not be possible.
Contact Us
If you have any questions regarding shipping or pickup, please contact us:
Procap Wholesale
Email: info@procapinc.com
Address: 100 W 17th St, ste 13 Los Angeles, CA 90015, United States
Thank you for choosing Procap Wholesale. We appreciate your business and look forward to serving your wholesale needs.